Responsible for reporting and analysis of digital platforms and marketing campaigns against a holistic set of KPIs and benchmarks Lead the deployment and analysis of A/B tests and targeted experiences focused on improving conversion rate, while evangelizing a test and data driven culture across the organization Create, implement, and test tracking tags Build and maintain

Must be organized, self motivated, able to multi task, and proactive, with a strong attention to detail Maintain cleanliness and organization of all supply and storage areas Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs Work and collaborate with the operations team and back of house crew to create amazing gue

Responsible for coordinating all factors related to vibe, atmosphere, ambiance and cruise flow responsible for executing all cruise flow elements and practices in accordance with training manuals, concept guides, and schedules. Stay current and implement directives, scripts, interactive elements, and instructions from Corporate and city senior leadership , including socia

Successfully and safely perform installation, maintenance, and repair tasks for all vessel systems, including but not limited to main engines, generators, steering, hydraulic, electrical, lighting, heating, ventilation, refrigeration, water, and sewage systems. Maintenance tasks including but not limited to engine overhauls, AC/DC electrical troubleshooting, machinery reb

Cruise Execution Act as the on duty galley kitchen manager for cruises and manage the kitchen staff to ensure adherence to procedures detailed in the Product Management Guide and Galley Operating Manual Maintain continuous communication with the back of the house and restaurant management regarding staff and operations Provide input regarding shipmate relations Ensure tha

Remain true to and champion the Company's Core Values and Code of Conduct. Safety First Safety shall remain the highest priority at all times. Be an active advocate of, and participant in, the HMS Safety Culture. Consider reliability and efficiency with regard to Company operations. Monitor waterways, vessel, and passengers to ensure safety during ferry operation. Conduct

Handle mooring lines during docking or undocking of the vessel. Assist with filling potable water, bunkering, discharging black/grey water and connect / disconnect shore power as directed. Perform operational duties as instructed by the Captain or Deck Officer. Conduct at sea personnel transfer and cargo operations in all weather conditions. Perform lookout duties while u

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Cruise Execution Rotate as cruise captain on cruises and ensure adherence to procedures detailed in the Product Management Guide. This includes thorough pre cruise preparation, adherence to cruise scripts, supervision of crew, proper piloting of vessel, adherence to all Coast Guard rules and regulations, and guest satisfaction Gather pertinent cruise event details from th

Manage and implement the external communications strategy that supports and advances the company's brand identity, reflects the organization's strategic vision and broadens awareness of the business' priorities and objectives Increase awareness of priority verticals and products and initiatives in business and consumer press, ensuring alignment and integration with PR pla

Review events at the beginning of the work week for discrepancies, conflicts, or questions. Communicate any issues Review contract with lead chef and sales manager (when available) Prepare diagrams based on guest count, client needs, and staffing level Gather additional items needed for event (beverages, supplies, paperwork, etc.) Be on board yacht at scheduled in time fo

Inspect food preparation and service areas to ensure observance of safe, sanitary food handling practices Prepare high quality food following prescribed recipes and production specifications Receive and organize hot line food orders; portion, arrange, and garnish food for service Receive and store food and supplies using proper food handling techniques including stock rot